Teradyne(GenRad) 227x/228x/TestStation

Products/Services


    Test Programs
    Test Fixtures
    Doc Manuals
    Board Testing
    CAD Translation
    Program Options
    Testability Review

Quotations


    Online Quick Quote
    How to Request
    RFQ Via Email
    RFQ Documentation
    File Upload

Customer Support

    Online Job Status
    PLD Support
    ISP Support
    Support After Sale
    Testability Guidelines

TSS Web Links


    TSS Home Page
    TSS Contacts
    TSS HP3070 Pages


Support After The Sale

The many resources utilized by TSS during program development become available to you upon installation.
 
j0090662.wmf (52174 bytes)Final program adjustments are made during installation using your test system.    Demonstration testing using the known good board ( and production boards if available) is performed as part of the installation effort.   The final adjustments combined with demonstration tests will provide you with the most reliable test possible.   Finally, the documentation manual, fixture, and overall test coverage are reviewed with your test engineer.   You can be confident that production testing will be supported by a very reliable test set.
A complete Documentation manual is delivered with every job.   It contains all the information you need to maintain both the program and fixture.   The manual will also be helpful if modifications are required because of design changes to the board under test.
Telephone support is available to all our customers.   We will answer your questions about any installed program.
Remote Support is another available service.   This enables us to take control of your test system from a terminal in our facility.   We can be on line in minutes assisting with the solution of any test problem.
Remote installation is also available.   Again, we would take control of your test system from a terminal in our facility and perform the program installation.   Remote installation saves the cost of travel and reduces your overall costs.
A warranty is provided for all test programs and test fixtures.
Our most important resource is our people.   Each is a professional.   They average over twenty years experience in electronic test.

 

 

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